JOB VACANCIES ON DEEPROWS PART 2 -

Job Title: Customer Service Executive
Salary: N150,000 monthly
Location: Lagos Island, Lagos
Employment Type: Full-time
Key Responsibilities
– Provide excellent customer service by addressing inquiries and resolving issues related to HMO policies, benefits, and claims.
– Assist customers with enrollment, renewals, and updates to their HMO accounts.
– Maintain accurate and detailed records of customer interactions and transactions.
– Collaborate with HMO providers to ensure smooth service delivery and issue resolution.
– Educate customers on HMO plans, terms, and benefits to enhance their experience.
– Handle escalated customer concerns professionally and efficiently.
– Work with internal teams to refine customer support processes and improve satisfaction.

Qualifications
Education: Bachelor’s Degree in any field (health-related disciplines are advantageous).
Experience: Minimum of 2 years in customer service, with a strong preference for experience in HMO or health insurance environments.

Skills:
– Exceptional communication and interpersonal skills.
– Strong problem-solving and organizational abilities.
– Proficiency in CRM software and Microsoft Office Suite.
– Thorough understanding of HMO policies and processes.
Application Closing Date
2nd December, 2024
Method of Application:
Interested and qualified candidates should send their Resume to: ihmshrdepartment1@gmail.com using “Application for Customer Service Executive – HMO Experience” as the”

COASTAL SPECIALIST HOSPITAL

Job Title: IT Support Officer

Location: Warri, Delta
Employment Type: Full-time

Responsibilities

Ensures that the organization’s hardware, software, and network systems are properly installed, configured, and maintained
Perform remote troubleshooting through diagnostic techniques and pertinent questions
Determine the best solution based on the issue and details provided by customers
Responsible for monitoring the performance of these systems, identifying and addressing any issues that arise, and implementing upgrades as needed.
Responsible for training staff on how to use gadgets provided optimally and cost-effectively.
Responsible for ensuring that the organization’s data is secure and protected from unauthorized access.
Responsible for retrieving data for management in an accurate and timely manner
Implements appropriate security measures, such as firewalls and encryption, and ensures that staff are trained on how to protect sensitive data.
Be available/ on call during weekends/public holidays at management expense
Provide accurate information on IT products or services
Record events and problems and their resolution in logs
Follow-up and update customer status and information
Installation and configuration of ICT hardware such as computers, drives and printers.
Troubleshoot all reported faults with hardware facilities.
Create and maintain records of placement, repair, replacement and maintenance of hardware equipment.
Routine inspection of all hardware equipment and electrical certification.
Make recommendations to management about the purchase of hardware materials.
Coordinate and facilitate in learning sessions designed to educate members of staff on basic hardware maintenance and other key areas of ICT.

Key Result Areas (KRA)

Managing the organization’s IT infrastructure
Ensuring data security and privacy
Providing technical support to end-users:
Training End-Users
Perform remote troubleshooting through diagnostic techniques and pertinent questions.

Requirements

Candidates should possess a Bachelor’s Degree with 1 year of experience.
Application Closing Date
5th December, 2024.

How to Apply
Interested and qualified candidates should send their CV to: careers@coastalspecialistclinic.com.ng using the Job Title as the subject of the application”

COASTAL SPECIALIST HOSPITAL

Job Title: Pharmacy Technician

Location: Warri, Delta
Employment Type: Full-time

Job Summary

The Pharmacy Technician assists the pharmacist in distributing prescribed medications to patients. They are responsible for entering orders, filling prescriptions and ensuring that the pharmacists have verified and approved the prescriptions before they are dispensed to patients
Employee’s Responsibilities

Organize medications for pharmacists to dispense by reading medication orders and prescriptions, preparing labels, calculating quantities, and assembling intravenous solutions and other pharmaceutical therapies.
Receive written prescription or refill requests from patients and verify that information is complete and accurate.
Deliver appropriate medications and pharmaceutical supplies in the right quantity to patients, nursing stations or surgery.
Verify prescription information and dosage.
Prepare the prescription labels, select the type of prescription container, and affix the prescription and auxiliary labels to the container.
Compute and determine price and file the prescription which must be checked by the pharmacist before it is given to the patient.
Establish and maintain patient profiles, including list of medications taken by individual patients and costs under the supervision of the Pharmacist.
Maintain records by recording and filing doctors’ orders and prescriptions.
Maintains pharmacy inventory by checking pharmaceutical stock to determine inventory level, ensuring the First-in-First-Out (FIFO) system is strictly adhered to, anticipating needed medications and supplies, placing and expediting orders, verifying receipt and removing expired drugs.
Order, label, and count stock of medications, chemicals, and supplies, and enter inventory data into the pharmacy database.
Receive and store incoming supplies, verify quantities against invoices, and inform pharmacists of stock needs and shortages.
Maintain a safe and clean pharmacy by complying with Health and Safety guidelines, rules, and regulations.
Monitor the expiry date of drugs.
Maintain proper storage and security conditions for drugs.
Regularly clean the refrigerator and monitor the refrigerator’s temperature where drugs are kept.
Perform any other responsibilities assigned by Senior Leadership.

Qualifications

Minimum academic qualification of an Ordinary National Diploma (OND) in Pharmacy Technology or any related degree.
1 to 3 years of relevant work experience preferably in the Health or Service sector.
Licensed to practice with the professional body.
Knowledge of the Microsoft Office package.
Outstanding communication (oral and written), interpersonal and people management skills.
Application Closing Date
15th December, 2024.

How to Apply
Interested and qualified candidates should send their CV to: careers@coastalspecialistclinic.com.ng using the Job Title as the subject of the mail.”

JOB VACANCY POSTS ON DEEPROWS (PART 1)

Job Title: Account Manager

Salary: N100,000 – N150,000 monthly

Location: Idu Industrial Area, Abuja (FCT)
Employment Type: Full-time

Job Descriptions

The Accountant Manager would be responsible for ensuring the smooth processing of financial information and oversight of the financial operations in preparing, checking, and filing all related accounting reports, preparation of management accounts and year-end financial accounts.
He/She shall manage all financial transactions, from fixed payments and variable expenses to bank deposits and budgets, conduct periodic internal financial audits, reconciling bank statements, and ensuring financial records are accurate throughout the year.
This role would also be responsible for strategic/financial advisory, investment analysis, business planning, project/corporate finance, strategy development, transaction/business advisory, capital formation, creation of economic value, buy side & sell side advisory (due diligence), divestiture advisory, valuation, M&A advisory, financial modelling, feasibility studies.

Responsibilties

Responsible for the retention of historical accounting and legal records, ensuring that all information is safely stored and available on short notice.
Preparation of monthly and quarterly management reports for use by senior management
To check all invoices, vouchers, purchase orders, delivery notes, and other documents to ensure financial data’s completeness, accuracy, and validity.
To enter financial transactions and stock records daily into the accounting package.
Prepare reconciliation statements for creditors and liaise with them for prompt account settlements.
Preparing weekly bank reconciliation and financial reports for MD and clearing up any outstanding issues in a timely manner.
Reviews and maintains a strong system of internal controls to ensure accurate financial reporting, and compliance with organization policy and statutory authority.
Prepare and manage payroll with all the related statutory deductions for remittance to relevant authorities.
Responsible for monthly and annual filing of relevant taxes pursuant to both staff and company tax clearance certificate.
Proper inventory management system both in the accounting package and hard copy reporting.
Prepare reports, analyze variances between approved budgets and actual expenditures.
Assets management by maintaining updated assets register and proper tagging of all company assets.
Ensure to carry out duties honestly and abide by the company’s corporate social responsibility (CSR), occupational health safety (OHS) environment policy (EP) policy and procedures
Ensure for adequate management of stakeholders including suppliers, vendors, clients.
To ensure for efficient and effective management and disbursement of funds by the MD’s approval and effect all necessary payments as and when due.
To track all pending shipments and follow-up.
To create SOP, review and update company policies and procedures as it relates to the Accounting function.
To perform other work-related functions as per instruction by the Managing Director and Head of Business Operations.

Education
Applicants must have proficient knowledge in the following areas:

Accounting software (QuickBooks, Sage and so on)
Microsoft Office.
Financial planning and Budgeting
Financial Controls
Financial Policies
Financial Statements
Tax Legislation
Financial Modeling and Valuation
Strategic Planning and Project management.

Experience:

Minimum of 3 years cognate post NYSC experience in similar Accounting role.
Skills:

The incumbent must demonstrate the following skills:

Analytical skills
Financial Record Analysis and Auditing
Quantitative and verbal communication skills
Client/Stakeholder Relationship Management
Leadership skill.

Salary
N100,000 – N150,000 monthly.

Application Closing Date
7th December, 2024.

How to Apply
Interested and qualified candidates should send their CV to: mediflexpvt@gmail.com using the job title as the subject of the mail.”

Job Title: Customer Service Executive

Salary
N150,000 monthly

Location: Lagos Island, Lagos
Employment Type: Full-time

Key Responsibilities

Provide excellent customer service by addressing inquiries and resolving issues related to HMO policies, benefits, and claims.
Assist customers with enrollment, renewals, and updates to their HMO accounts.
Maintain accurate and detailed records of customer interactions and transactions.
Collaborate with HMO providers to ensure smooth service delivery and issue resolution.
Educate customers on HMO plans, terms, and benefits to enhance their experience.
Handle escalated customer concerns professionally and efficiently.
Work with internal teams to refine customer support processes and improve satisfaction.
Qualifications

Education: Bachelor’s Degree in any field (health-related disciplines are advantageous).
Experience: Minimum of 2 years in customer service, with a strong preference for experience in HMO or health insurance environments.
Skills:
– Exceptional communication and interpersonal skills.
– Strong problem-solving and organizational abilities.
– Proficiency in CRM software and Microsoft Office Suite.
– Thorough understanding of HMO policies and processes.
Salary
N150,000 monthly.

Application Closing Date
2nd December, 2024

Method of Application
Interested and qualified candidates should send their Resume to: ihmshrdepartment1@gmail.com using “Application for Customer Service Executive – HMO Experience” as the subject of the email.”

Job Title: Content Creator & Social Media Specialist

Salary: N100,000 per month

Location: Lagos
Employment Type: Contract

Job Summary

The Content Creator & Social Media Specialist will be responsible for creating engaging, high-quality content to showcase our spa’s services, ambiance, and unique value proposition.
This individual will manage our social media platforms, execute marketing campaigns, and analyze digital performance to grow our online presence and drive foot traffic to the spa.
Key Responsibilities
Content Creation:

Develop visually appealing content, including photos, videos, and graphics, showcasing spa treatments, facilities, staff, and client testimonials.
Plan and execute content strategies to highlight seasonal promotions, events, and new offerings.
Write creative captions, blog posts, and newsletters tailored to the spa’s target audience.
Ensure all content aligns with the spa’s branding and voice, promoting a serene and luxurious image.
Social Media Management:

Manage and grow the spa’s presence on platforms like Instagram, Facebook, TikTok, and YouTube.
Schedule, post, and monitor daily content across social media platforms.
Respond promptly to comments, messages, and inquiries to foster customer engagement and satisfaction.
Leverage trending hashtags, challenges, and social media features to increase visibility.
Marketing Campaigns:

Develop and implement online campaigns to promote services, special offers, and events.
Collaborate with the spa team to design influencer partnerships or collaborations that boost brand awareness.
Track and optimize paid advertising campaigns for social media and search engines.
Analytics and Reporting:

Monitor social media performance metrics, including engagement rates, reach, and conversions.
Analyze data to identify trends, strengths, and opportunities for improvement.
Prepare monthly reports on content performance and suggest actionable recommendations.
Customer Engagement & Branding:

Collaborate with the spa team to maintain a strong connection with existing and potential customers through engaging stories, reels, and live sessions.
Stay updated on digital trends and industry best practices to keep the brand competitive.

Education

Bachelor’s degree in Marketing, Communications, or a related field (preferred but not mandatory).
Certifications in digital marketing or social media management are a plus.

Experience and Knowledge:

Proven experience as a content creator or social media manager, preferably in the wellness or hospitality industry.
Demonstrated ability to grow and engage an audience on platforms like Instagram and TikTok.
Familiarity with tools like Canva, Adobe Photoshop, or video editing software.

Skills:

Excellent photography and videography skills, with an eye for detail and aesthetics.
Strong writing and storytelling skills for crafting compelling content.
Analytical mindset with the ability to interpret social media data and make informed decisions.
Knowledge of SEO principles and strategies for digital content.
Personal Attributes:

Creative thinker with a passion for wellness and beauty.
Highly organized and able to meet deadlines in a fast-paced environment.
Friendly and professional demeanor to reflect the spa’s brand image.
Self-starter who can work independently and collaboratively with a team.
What We Offer
Salary: N100,000 per month.
Competitive salary and benefits.
– Access to spa services and exclusive staff discounts.
– A collaborative and supportive work environment.
– Opportunities for growth and professional development.
Application Closing Date
31st December, 2024.

Method of Application
Interested candidates should send their CV and a cover letter to: peopleapexsolutions@gmail.com using “Content Creator & Social Media” as the subject of the mail.

Note: We are an equal-opportunity employer. We encourage applications from all qualified individuals”

Job Title: Accountant
Salary: N150,000 monthly*
Location: Lekki Phase 1, Lagos
Employment Type: Full-time
Job Summary
– The Accountant will play a pivotal role in ensuring the financial health and operational efficiency of the spa.
– This individual will oversee all aspects of financial management, including accounting, regulatory compliance, financial reporting, budgeting, and payroll.
– The ideal candidate will be meticulous, proactive, and capable of delivering accurate financial data to support the spa’s business goals.

Key Responsibilities
Financial Management and Reporting:
– Maintain and update financial records, including ledgers, receipts, and invoices.
– Prepare accurate monthly, quarterly, and annual financial statements.
– Conduct regular reconciliation of bank statements and other accounts.
– Analyze financial performance and provide detailed reports to management.

Budgeting and Forecasting:
– Develop, monitor, and manage the spa’s budget in collaboration with management.
– Provide financial forecasts and highlight potential cost-saving opportunities.
Regulatory Compliance:
– Ensure compliance with local tax laws, including VAT, PAYE, and corporate income tax filings.
– Liaise with tax authorities and external auditors when necessary.
– Stay updated on changes in financial regulations and advise the management accordingly.
Payroll and Expense Management:
-Process employee salaries, benefits, and deductions in a timely manner.
– Monitor and control expenses to ensure adherence to the budget.
– Internal Controls and Auditing:
-Implement robust internal control systems to prevent errors or fraud.
– Conduct periodic internal audits to ensure financial accuracy and integrity.
Operational Support:
– Collaborate with other departments to optimize financial processes.
– Provide insights into financial implications of operational decisions.
– Manage vendor payments, monitor receivables, and oversee cash flow.
Qualifications & Requirements
– Education: Bachelor’s Degree in Accounting, Finance, or a related field.
– Professional Certification: ICAN, ACCA, or equivalent (preferred).
– Experience: Minimum of 3 years’ experience in an accounting role, preferably in the hospitality or wellness industry.
– Technical Skills: Proficiency in accounting softwareand Microsoft Excel.
– Knowledge: Strong understanding of Nigerian tax laws and financial regulations.
Personal Attributes:
– Excellent analytical and problem-solving skills.
– High attention to detail and accuracy.
– Strong communication and interpersonal skills.
– Ability to work under pressure and meet deadlines.
Salary: N150,000 monthly.
What We Offer:
Opportunity to work in a dynamic and supportive environment.
Application Closing Date
31st December, 2024.
How to Apply
Interested and qualified candidates should send their CV and a Cover Letter to: peopleapexsolutions@gmail.com using the job title as the subject of the mail.
Note:
– We are an equal-opportunity employer.
– We encourage applications from all qualified individuals.”

Job Title: Head Chef
Salary: N250,000 monthly
Location: Abijo GRA – Ibeju-Lekki, Lagos
Employment Type: Full-time
Job Description
– A client of ours is seeking a highly skilled and creative Hotel Chef to join their culinary team.
– The ideal candidate will have extensive experience in preparing both local and continental dishes, demonstrating a strong understanding of regional and international flavors.
– This role requires exceptional culinary skills, leadership abilities, and a passion for creating memorable dining experiences for our guests.

Key Responsibilities
Menu Development:

– Design and develop innovative menus featuring local and continental dishes that align with the hotel’s brand and guest preferences.
– Create seasonal menus that showcase fresh, high-quality ingredients and reflect current culinary trends.
Food Preparation and Presentation:

– Oversee the preparation and presentation of all dishes, ensuring high standards of taste, texture, and visual appeal.
– Maintain consistency in food quality and presentation, adhering to established recipes and techniques.
Ingredient Management:

– Source and select premium ingredients from local and international suppliers, ensuring freshness and quality.
– Manage inventory levels and order supplies as needed, while minimizing waste and controlling food costs.
Team Leadership:

– Lead, train, and mentor kitchen staff, including sous chefs, line cooks, and kitchen assistants.
– Foster a positive and collaborative work environment, encouraging teamwork and professional development.

Quality Control and Safety:
– Ensure compliance with food safety regulations, sanitation standards, and health and safety procedures.
Conduct regular inspections of kitchen equipment and facilities to maintain cleanliness and functionality.

Guest Interaction:

– Engage with guests to understand their preferences and dietary restrictions, providing personalized recommendations and accommodating special requests.
– Address guest feedback and concerns promptly and professionally, making adjustments to improve overall dining satisfaction.

Operational Efficiency:

– Oversee kitchen operations, including food preparation, plating, and service, ensuring timely and efficient delivery of orders.
-Implement and maintain standard operating procedures for kitchen operations, including mise en place and kitchen organization.

Qualifications

– Proven experience as a Chef or in a similar role, with a focus on local and continental cuisine.
– Culinary degree or equivalent certification preferred.
– Extensive knowledge of local and international culinary techniques, ingredients, and trends.
– Strong leadership and team management skills.
– Excellent communication and interpersonal abilities.
– Ability to work under pressure in a fast-paced environment.
– Creative and innovative approach to menu design and food presentation.
– Familiarity with food safety and sanitation regulations.

Physical Requirements:

– Ability to work flexible hours, including evenings, weekends, and holidays.

Benefits

Salary: N250,000 monthly.
One free company meal per day
HMO & Pension
Paid vacation and holidays.
Opportunities for career growth and professional development.
Application Closing Date
1st December, 2024.

Method of Application
Interested and qualified candidates should send their CV to: peopleapexsolutions@gmail.com using the Job Title as the subject of the mail.

Note: Only applicants residing in Ajah, Sangotedo, Abijo GRA, Awoyaya, and nearby areas will be considered.

Job Title: Customer Service / Sales Representative
Salary: #100,000 monthly
Location: Lekki Phase 1, Lagos
Employment Type: Full-time

Descriptions

– The Customer Service/Sales Representative will be responsible for delivering outstanding customer service, managing client interactions, promoting spa services and products, and driving sales within the spa environment.
– This role involves engaging with clients, understanding their needs, providing personalized recommendations, and ensuring that their overall spa experience is exceptional.
– The representative will also play a key role in maintaining client relationships, booking appointments, and coordinating spa services to maximize client satisfaction and retention.

Key Responsibilities
Customer Service and Client Engagement:
– Greet clients warmly and professionally as they enter the spa.
– Assist clients with inquiries about spa services, treatments, and packages.
– Provide detailed information about spa services, including benefits, duration, and pricing.
– Handle client questions, concerns, and complaints promptly and professionally, escalating issues to the

Spa Manager as necessary:
– Maintain a positive and professional demeanor throughout interactions with clients.
Sales and Promotions:
– Actively promote spa services, packages, and products to clients, with a focus on upselling and cross-selling.
– Recommend personalized treatments and products based on client needs and preferences.
– Achieve or exceed monthly sales targets for spa services and products.
– Implement promotional campaigns and discounts to increase sales during off-peak hours.

Appointment Management and Scheduling:
– Assist clients with booking appointments for spa treatments and services, including massages, facials, body treatments, waxing, and other spa services.
– Handle client cancellations and rescheduling, ensuring optimal client experience and spa occupancy.
– Utilize the spa’s appointment management software to track client interactions, bookings, and preferences.

Service Coordination:
– Coordinate with therapists, aestheticians, and other spa staff to ensure smooth service delivery and client satisfaction.
– Ensure that treatment rooms, spa areas, and other facilities are prepared and stocked according to spa standards before each appointment.
– Assist in maintaining cleanliness, organization, and inventory of spa products and supplies.
Client Retention and Relationship Management:
– Build and maintain strong relationships with clients to enhance their experience and encourage repeat business.
– Regularly follow up with clients to ensure satisfaction, gather feedback, and promote loyalty programs.
– Assist with the implementation of customer feedback and service improvement initiatives.

Marketing and Client Outreach:
– Assist in creating spa promotions and marketing campaigns.
– Distribute promotional materials such as brochures, newsletters, and business cards to local businesses, hotels, and other potential client sources.
– Attend local events, expos, and community fairs to promote the spa’s services and engage with potential clients.

Administrative Duties:
– Maintain accurate records of client interactions, sales, appointments, and customer preferences.
– Process payments and manage billing inquiries.
– Keep track of spa inventory and recommend replenishments when necessary.
– Adhere to spa policies and procedures, including safety and sanitation standards.

General Spa Operations Support:
– Assist in other spa operations as required, including maintaining inventory levels, cleaning, organizing, and preparing treatment areas.
– Provide support during busy periods, such as weekends and holidays.
Qualifications and Requirements
– Educational Qualification: High School Diploma or equivalent; formal training or certification in customer service or sales is a plus.
– Experience: Must have 1-2 years of experience in a customer service or sales role, preferably in a spa, hospitality, or wellness industry.
Skills:
– Excellent interpersonal and communication skills, both written and verbal.
– Strong sales and marketing acumen.
– Ability to multitask and manage a busy environment.
– Customer-focused mindset with a passion for service excellence.
– Strong problem-solving skills and ability to handle difficult situations calmly and professionally.
– Basic computer skills (e.g. Microsoft Office Suite, appointment management software).

Physical Requirements:
– Must be able to stand for long periods of time, lift up to 25 lbs, and perform tasks such as bending, stretching, and reaching.

Personal Characteristics:
– Friendly, approachable, reliable, and detail-oriented.
– Must have a passion for wellness, beauty, and spa services.
– A proactive, self-motivated attitude and willingness to go the extra mile to ensure client satisfaction are essential.

Working Conditions
– Flexible schedule including weekends and holidays (peak spa times).
– The position involves a high-energy environment with frequent client interaction.
– Must be comfortable working in a quiet, relaxed atmosphere.
– Adherence to spa dress code, including uniform and grooming standards.
Benefits
– Competitive salary.
– Training and professional development opportunities.
– Employee wellness program.
– Opportunities for advancement within the company.
Application Closing Date
31st December, 2024.
How to Apply
Interested and qualified candidates should send their CV and Cover Letter to: peopleapexsolutions@gmail.com using “Customer Service / Sales Representative” as the subject of the email.

Note: We are an equal-opportunity employer. We encourage applications from all qualified individuals.